In short
None
None in the app. On this website, Google Analytics only if you accept cookies
Nothing that identifies you. Once a month, a count for each provider you use
On your device
Everything the app needs is kept on the device you use it on:
- Your links and pasted configs, in the device’s secure storage (Keychain on Apple devices, the system’s keystore or credential store elsewhere).
- Server lists, delay test results and your settings.
- A device ID the app makes once, so your provider can count your devices.
Removing a config deletes its link. Uninstalling the app deletes the rest.
Sent to your provider
When the app fetches your link, it sends your provider:
- The request for your link.
- The app’s name and version, and the device ID.
- The app’s language.
When you connect, your traffic goes through the server you picked, which your provider runs. Their privacy policy covers what they do with it. We don’t run servers and can’t see your traffic.
Sent to us
Nothing that identifies you. The app has no account, no ads, no tracking and no crash reports. It talks to us for four things: the provider list, the check when you add a config, “Let us know”, and the monthly usage counts below.
Provider list. ovo hub works only with providers in the ovo hub club, so the app downloads the signed list of club providers from us about once a day. The request carries nothing about you: not your links, your device ID or what you do online.
Adding a config. When you add a config, the app asks us whether its provider is an active club member. It sends how you added it (link, file or text), the provider’s club key that came with the config, the provider’s domain for links, the platform and the app version. It never sends your link or its token, the config itself or a device ID. We count these checks per provider and don’t keep them with IP addresses.
“Let us know”. If a provider isn’t supported yet and you tap “Let us know”, the app sends us that provider’s domain, the platform and the app version. If you’re offline, the domain waits on your device and goes the next time the app is online, or is dropped after 30 days. We count requests by domain and day, with no IP address or device ID.
If we ever add crash reports, they’ll be off unless you turn them on, and this page will change first.
Monthly usage counts
Club providers pay by how many people use their service in ovo hub each month, so the app tells us when a provider is used. The first time you connect through a provider in a calendar month, a few minutes after you’re connected, the app sends us one short record:
- The month and the provider.
- The platform and the app version.
- Whether this is the first record this install has sent for that provider.
- For each of that provider’s subscriptions on the device, a short code made from the link with a key that changes every month. The code can’t be turned back into your link, and next month the same link gives a different code.
- Set-up problems the app met with that provider that month, if any.
It never sends your link or its token, your account at the provider, a device ID, your servers, or anything about your traffic. The record goes through your connection, so we see your provider’s server, not your IP address. We don’t keep the record itself or where it came from.
Each record only adds to that provider’s counts for the month: users and devices, platforms and app versions, set-up problems. A week after the month ends we keep the totals and delete the month’s codes. Providers see totals for their own service only, and small numbers show as “fewer than 10”. Nothing is sent in developer mode.
These counts are how club membership is measured and paid for, so the app always sends them; there’s no setting to turn them off. We send them because of our legitimate interest in measuring use of the service fairly, and we’ve kept them to the least that does that. Questions or objections: [email protected].
Debug logs
Debug mode is off unless you turn it on. Its log stays on your device, keeps the last hour, and hides the private part of your link. On TV it’s never saved. It leaves the device only if you copy or download it and send it to someone yourself.
This website
Cookies and analytics. We use Google Analytics, loaded through Google Tag Manager, to see how many people visit and which pages they read. It runs only if you accept analytics cookies in the cookie notice; until then it doesn’t load and sets no cookies. If you accept, Google Analytics sets cookies (such as _ga, for up to 14 months) and Google receives your browser and device details, the pages you visit and a shortened IP address. We don’t use it for ads and don’t combine it with anything else. You can change your choice at any time from the cookie notice; Google’s privacy policy applies to what Google receives. One small cookie remembers your choice so the notice doesn’t come back.
Forms. The site’s only form is the staff sign-in. Google reCAPTCHA checks that it’s sent by a person: it sees your browser and device details and how you use the page, and Google’s privacy policy applies.
Our host keeps standard request logs for [N] days to keep the site running. Provider registration happens on ovohub.club, which has its own privacy policy.
Children
We don’t collect anything that identifies anyone, children included. The monthly usage counts above work the same for everyone.
Changes and contact
If this policy changes, the new version goes here with a new date before it applies.
Questions: [email protected] · KOLKI NETWORK INC., 884 Sussex Ct., Buffalo Grove, IL 60090, USA